By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions:

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of The B Customs. Any copying, transmission or re-transmission of the same requires written approval of The B Customs. It is Customer's responsibility to provide design with copyrights which Customer own and The B Customs have a right to ask for such a proof of ownership such copyrights. 

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension of the Service.

 

Delivery:

Delivery of goods are on standard flat rate 5.50 euros and  should be ready to dispatched in 1-3 working days. In some cases dispatch time may extend and we will notify our customers about it. Goods are send via Fastway couriers. 

Your Order Cancellation Rights:
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email: bcustomsinfo@gmail.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns:
In order for the Goods to be eligible for a return, please make sure that: 
The Goods were purchased in the last 30 days
The Goods are in the original packaging

The following Goods cannot be returned:

The Goods made to Your specifications or clearly personalized.
The Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: 2 Hazelwood, Thurles, Co. Tipperary, E41P9T4. This address is used for returning goods only and is not physical store or open to customers.

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Privacy Policy

TBC collects, uses, maintains and discloses information collected from users (each, a "User") of the www.thebcustoms.com website. This privacy policy applies to the Site and all products and services offered.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, billing address, delivery address, phone number, payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the automatically receives and records information on our server logs from your browser, including your IP address, browser type, and the page(s) you request. This information is collected anonymously and is used to better understand how people use our site and improve its performance.

How we use collected information
The B Customs may collect and use Users personal information for the following purposes:

• - To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.

• - To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• - To improve our Site
  We may use feedback you provide to improve our products and services.

• - To process payments
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• - To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
The B Customs does not sell, rent, share or otherwise distribute any of your personal information to third parties except in certain specific circumstances. Those circumstances are as follows:

• We receive a subpoena, court order or other legal demand for your information.

• We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or as otherwise required by law.

• Some of our services allow you to make certain information public or accessible to certain individuals. If you make use of these services we will share your information as you request.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Our Policy for Protecting Your Online Privacy
This website uses Google Analytics to help analyize how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' us of the webiste and to compile statistical reports on website activity for The B Customs.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at bcustomsinfo@gmail.com

Changes to this privacy policy
We have a right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and Terms Of Service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.